The question every CLO is asked — and how Relay-Learning answers it
"What is the ROI of this investment?" For most L&D platforms, the honest answer is difficult: completion rates prove process compliance, not capability growth. Relay-Learning is designed from the ground up to give CLOs metrics that business stakeholders actually care about.
Less than 5% of the formal training budget. Dramatically greater reach.
Relay-Learning’s approach was proven inside one of the world’s largest technology companies — built and run by Relay-Learning’s founder before it became a product. The platform grew to serve nearly 200,000 employees, generating thousands of new employee-created videos per month and tens of thousands of engagement interactions — all at less than 5% of what the formal training program cost. It still runs today, nearly two decades later, because it works. Read the full story →
Three business cases in one platform
The Cost Case
Traditional content production costs $500–$3,000 per finished minute of instruction. A 5-minute peer video costs nothing to produce. A library of 50 peer videos would cost $125,000–$750,000 to produce formally. Relay-Learning creates the same library for the cost of the platform.
The Relevance Case
Off-the-shelf courseware teaches generic skills. Peer content teaches how your specific organization does things — with your products, your customers, your processes. Employees apply peer-taught practices at 3× the rate of formal training content.
The Speed Case
When your organization launches a new product, acquires a company, or faces a competitive threat, you need knowledge to spread in hours — not the 6–12 weeks required to design, produce, and deploy formal training. Relay-Learning enables real-time organizational learning.
Breadth and Depth
Because every employee is a potential contributor, organizations should expect both greater breadth — content spanning every role, team, and function — and greater depth, with subject-matter experts sharing nuanced, specialized knowledge that would never make it into a formal course. This breadth and depth compounds at near-zero marginal cost: one video published once is available to the entire organization, forever.
Metrics your CFO will recognize
Relay-Learning's analytics dashboard provides CLOs with data that translates directly into business language. Instead of reporting that 94% of employees completed the Q3 compliance module, you report that 85% of the sales team has engaged with competitive displacement content — and that engagement is correlated with a 12-point increase in win rate against the primary competitor.
Knowledge Coverage Maps
See exactly what percentage of each team, department, or business unit has engaged with content in each topic area. Identify knowledge gaps before they become performance gaps.
Engagement Quality Metrics
View-through rates, comment volume, and rating distributions tell you not just who watched, but which content actually resonated — and which should be updated or replaced.
Contributor Leaderboards
Identify your most active knowledge contributors and their organizational reach. Use this data to recognize knowledge leaders, inform succession planning, and target knowledge capture efforts before key talent transitions.
Content Half-Life Tracking
Monitor how long individual pieces of content remain relevant and heavily viewed. Content that ages out quickly signals a dynamic topic area that needs frequent refresh cycles.
Relay-Learning doesn't replace your formal training programs. It multiplies their impact.
Your LMS, your compliance training, your leadership development programs — these remain the foundation of formal learning. Relay-Learning adds the infrastructure for the 90% that formal programs cannot reach: the informal, experiential, peer-driven learning that actually drives day-to-day performance. The combination is dramatically more effective than either in isolation.
Implementation support for L&D teams
Relay-Learning's Solution Accelerator includes an L&D onboarding framework: templates for content categories, guidance on identifying your first cohort of content creators, and a 90-day adoption playbook for building contributor momentum. Your L&D team doesn't need to design the rollout from scratch — the framework provides the structure, and your team provides the organizational knowledge to customize it.